EMU Black won't connect

Hello, I purchased the emublack almost 2 years ago while I was ordering parts…the time has finally come and my supra is back together. Today I downloaded the software, downloaded the USB drivers (both of the links listed under the emublack on the download page) unless I did something wrong on the driver install?

I do get the beep from the EMU Black when I turn the ignition on but when I plug in the USB cable to my laptop and open the app it says disconnected in flashing red letters.

I’ve tried uninstalling and re installing the app, 2 different known working USB cables. And it still refuses to connect lol. I don’t even get the normal USB sound when a new USB device is plugged in or whatever.

Please help!

Thanks in advance!!