Not saving parameters

Hello, emu black v3, it forgets the settings, I’ve encountered a situation where after saving make permanently and disconnecting the battery terminal, the fuel pump doesn’t work, and I’ve also noticed that the dbw “disable if no rpm” setting and other parameters are not saved, causing the car to fail to start. When I connect a laptop with the same firmware, the program doesn’t ask me which version to use since the firmware is the same, but even if I turn on the fuel pump, the car doesn’t start. However, when I open the same firmware again, the car starts, and the v2 version remembers the settings. What should I send to help you fix my issue?